Book an Appointment
We’re Here to Help: If you need to reach us, the best way to connect is by email at hellobalance.ca@gmail.com. We do our best to respond as soon as possible and are always glad to hear from you.
Session Fees: Our session rates are listed below. Fees may vary slightly depending on the therapist and type of service. If you have any questions about rates or insurance coverage, feel free to reach out — we’re happy to clarify.
Cancellations & Rescheduling: We understand that life happens. If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours’ notice. Appointments cancelled with less than 24 hours’ notice, or missed without notice, are charged the full session fee. This policy allows us to honour our therapists’ time and offer availability to other clients who may be waiting for support. We appreciate your understanding and cooperation.
Couples & Family Therapy Cancellations: For couples or family sessions, cancellation requires coordination among all participants. When cancelling online, you will have the option to cancel: Only your individual spot, or the entire group appointment. To avoid a late cancellation fee, please ensure that the full group appointment has been cancelled and confirm that all participants have been removed from the session (for example, by logging into each participant’s account). Each participant shares responsibility for confirming that the group session has been properly cancelled. If you prefer, you may also contact us by email to cancel a couples or family appointment, and we will assist you.
At Hello Balance Counselling, our goal is to provide a calm, respectful, and supportive space where you can slow down, reflect, and move forward at a pace that feels right for you🤍.
Let's get in touch!
15 Minutes Free Consultation - ONLINE/VIRTUAL
A brief, focused consultation to help you explore whether counselling at Hello Balance Counselling feels like the right fit for you.
This complimentary 15-minute call provides an opportunity to:
• Share what brings you to counselling
• Ask questions about our therapeutic approach
• Learn which therapist may be the best fit
• Understand next steps, fees, and availability
This is not a therapy session, crisis service, or clinical assessment. No formal therapeutic work or documentation will take place during this call.
If you are experiencing an urgent mental health crisis, please contact emergency services or a local crisis line.
We look forward to connecting with you and helping you take the first step toward support.
Clinical Counselling - ONLINE/VIRTUAL
Life’s challenges can affect your relationships, work, and overall well-being. At Hello Balance Counselling , our experienced counsellors are here to support you— WHEREVER you are. Connect with one of our specialists from the comfort of your home. Choose the right therapist, explore flexible counselling options, and track your growth securely.
Clinical Counselling - IN PERSON
Life’s stressors can impact your emotional health, relationships, and sense of balance. At Hello Balance Counselling our skilled therapists offer compassionate, in-person support tailored to your needs. Connect in a welcoming, private space and begin your journey toward healing and growth.
Your well-being is our priority—let’s work together to restore your inner balance.
Couple Therapy
Couples counselling provides a structured, supportive space to help partners strengthen communication, rebuild emotional connection, and navigate challenges together.
At Hello Balance Counselling, we work with couples experiencing:
• Communication difficulties
• Recurring conflict or tension
• Emotional distance or disconnection
• Trust concerns or rebuilding after rupture
• Life transitions impacting the relationship
• Intimacy challenges
• Stress and burnout affecting partnership
Our therapists use evidence-based, trauma-informed, and relational approaches tailored to your unique dynamic. Sessions focus on understanding patterns, improving emotional responsiveness, and developing practical tools that support long-term relationship health.
Couples counselling is not about assigning blame. It is about increasing clarity, accountability, and connection — helping both partners feel heard, respected, and understood.
If you are unsure whether couples counselling is right for you, we recommend booking a 15-minute consultation to discuss next steps.
Select a session
from the list on the left
to view available appointment times
Need Help? 778-919-9497 hellobalance.ca@gmail.com