We’re Here to Help: If you need to reach us, the best way to connect is by email at hellobalance.ca@gmail.com. We do our best to respond as soon as possible and are always glad to hear from you.

Session Fees: Our session rates are listed below. Fees may vary slightly depending on the therapist and type of service. If you have any questions about rates or insurance coverage, feel free to reach out — we’re happy to clarify.

Cancellations & Rescheduling: We understand that life happens. If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours’ notice. Appointments cancelled with less than 24 hours’ notice, or missed without notice, are charged the full session fee. This policy allows us to honour our therapists’ time and offer availability to other clients who may be waiting for support. We appreciate your understanding and cooperation.

Couples & Family Therapy Cancellations: For couples or family sessions, cancellation requires coordination among all participants. When cancelling online, you will have the option to cancel: Only your individual spot, or the entire group appointment. To avoid a late cancellation fee, please ensure that the full group appointment has been cancelled and confirm that all participants have been removed from the session (for example, by logging into each participant’s account). Each participant shares responsibility for confirming that the group session has been properly cancelled. If you prefer, you may also contact us by email to cancel a couples or family appointment, and we will assist you.

At Hello Balance Counselling, our goal is to provide a calm, respectful, and supportive space where you can slow down, reflect, and move forward at a pace that feels right for you🤍.

15 Minutes Free Consultation - ONLINE/VIRTUAL

A brief, focused consultation to help you explore whether counselling at Hello Balance Counselling feels like the right fit for you. This complimentary 15-minute call provides an opportunity to: • Share what brings you to counselling • Ask questions about our therapeutic approach • Learn which therapist may be the best fit • Understand next steps, fees, and availability This is not ... Read More

A brief, focused consultation to help you explore whether counselling at Hello Balance Counselling feels like the right fit for you.

This complimentary 15-minute call provides an opportunity to:

• Share what brings you to counselling
• Ask questions about our therapeutic approach
• Learn which therapist may be the best fit
• Understand next steps, fees, and availability

This is not a therapy session, crisis service, or clinical assessment. No formal therapeutic work or documentation will take place during this call.

If you are experiencing an urgent mental health crisis, please contact emergency services or a local crisis line.

We look forward to connecting with you and helping you take the first step toward support.


Clinical Counselling - ONLINE/VIRTUAL

Life’s challenges can affect your relationships, work, and overall well-being. At Hello Balance Counselling , our experienced counsellors are here to support you— WHEREVER you are. Connect with one of our specialists from the comfort of your home. Choose the right therapist, explore flexible counselling options, and track your growth securely.


Clinical Counselling - IN PERSON

Life’s stressors can impact your emotional health, relationships, and sense of balance. At Hello Balance Counselling our skilled therapists offer compassionate, in-person support tailored to your needs. Connect in a welcoming, private space and begin your journey toward healing and growth.
Your well-being is our priority—let’s work together to restore your inner balance.


Couple Therapy

Couples counselling provides a structured, supportive space to help partners strengthen communication, rebuild emotional connection, and navigate challenges together. At Hello Balance Counselling, we work with couples experiencing: • Communication difficulties • Recurring conflict or tension • Emotional distance or disconnection • Trust concerns or rebuilding after rupture • Life tran... Read More

Couples counselling provides a structured, supportive space to help partners strengthen communication, rebuild emotional connection, and navigate challenges together.

At Hello Balance Counselling, we work with couples experiencing:

• Communication difficulties
• Recurring conflict or tension
• Emotional distance or disconnection
• Trust concerns or rebuilding after rupture
• Life transitions impacting the relationship
• Intimacy challenges
• Stress and burnout affecting partnership

Our therapists use evidence-based, trauma-informed, and relational approaches tailored to your unique dynamic. Sessions focus on understanding patterns, improving emotional responsiveness, and developing practical tools that support long-term relationship health.

Couples counselling is not about assigning blame. It is about increasing clarity, accountability, and connection — helping both partners feel heard, respected, and understood.

If you are unsure whether couples counselling is right for you, we recommend booking a 15-minute consultation to discuss next steps.

Register Clinical Counsellor

• Trauma-Informed and Psychosomatic Individual Counselling Anxiety • Panic Attacks • Psychosomatic Symptoms • Emotional Burnout • Stress • Immigration & Adaptation • Shame & Guilt • Anger • Low Self-Esteem • Procrastination • Trauma Responses • Adjustment Challenges

Languages: Russian, Ukrainian & English

Olena is a counsellor with a Master’s degree in Psychology and extensive experience supporting adults with anxiety, panic attacks, psychosomatic symptoms, emotional burnout, and immigration-related stress. She also helps clients navigate shame, guilt, anger, self-esteem challenges, and the emotional impact of traumatic experiences.

Her approach is trauma-informed, gentle, and grounded in emotional-imagery and psychosomatic methods. Olena views each client within a broader family, cultural, and social context, helping them process difficult emotions, understand internal patterns, and restore a sense of inner stability and balance.

Register Clinical Counsellor • Trauma-Informed and Psychosomatic Individual Counselling Anxiety... Read More

Registered Clinical Counsellor

• Gestalt Individual and Couples Counselling Grief • Anxiety • Guilt & Shame • Loneliness • Emotional Burnout • Relationship Stress • Life Transitions • Self-Esteem • Anger & Emotional Regulation • Identity Challenges

Languages: English & Russian

Svetlana is a Registered Clinical Counsellor and Gestalt therapist with over two decades of experience supporting individuals and couples. She helps clients work through difficult emotions—such as grief, anxiety, guilt, loneliness, or anger—and guides them toward greater clarity, inner balance, and emotional resilience.

Her approach is relational, warm, and experiential. Svetlana believes that awareness is the foundation for meaningful change, and she works collaboratively to help clients reconnect with their needs, strengthen boundaries, heal past wounds, and build healthier, more fulfilling relationships.

Registered Clinical Counsellor • Gestalt Individual and Couples Counselling Grief • Anxiety • G... Read More

Registered Clinical Counsellor

• Integrative Mindfulness-Based Individual Counselling Anxiety • Stress • Low Mood • Emotional Dysregulation • Self-Esteem • Identity Exploration • Relationship Difficulties • Burnout • Mindfulness Skills • Communication • Life Transitions

Languages: English & Russian

Yulia is a Registered Clinical Counsellor with a Master’s degree in Psychology and an integrative, mindfulness-based approach. She supports adults experiencing anxiety, stress, low mood, emotional overwhelm, relationship difficulties, and periods of transition or self-doubt. Her therapeutic style blends existential therapy, mindfulness practices, and DBT skills, helping clients stay grounded, understand their emotional landscape, and develop healthier ways of coping.

Yulia offers a warm, steady, and non-judgmental space where clients can explore their inner world, build resilience, and move toward greater balance and self-awareness.

Registered Clinical Counsellor • Integrative Mindfulness-Based Individual Counselling Anxiety • ... Read More

Registered Clinical Counsellor

• Person-Centred Integrative • EMDR Individual Counselling Trauma • Grief • Identity & Sexuality Exploration • Life Transitions • Relationship Stress • Anxiety • Burnout • Emotional Regulation • Shame & Guilt • Self-Esteem • Perfectionism • Immigration & Adjustment

Languages: English, Russian & Ukrainian

Nataliia is a person-centred and integrative therapist with a PhD in Psychology and extensive experience supporting adults through trauma, grief, identity and sexuality exploration, life transitions, and complex emotional experiences. She works with clients navigating anxiety, relational stress, emotional burnout, loss, and the lasting impact of past trauma. Her approach is warm, attuned, and grounded in humanistic values. Nataliia integrates EMDR, emotion-focused work, and evidence-based modalities to help clients process unresolved experiences, strengthen self-connection, and move toward greater clarity, resilience, and inner balance. She brings compassion, steadiness, and depth to her sessions, creating a safe and supportive space for healing at each client’s own pace.

Registered Clinical Counsellor • Person-Centred Integrative • EMDR Individual Counselling Trauma... Read More

Registered Clinical Counsellor

• Humanistic Relational Integrative • EMDR Individual & Couples Counselling Relationship Challenges • Emotional Overwhelm • Life Transitions • Stress & Anxiety • Immigration & Cultural Adjustment • Grief & Loss • Identity & Self-Esteem • Communication Patterns • Attachment Dynamics • Burnout

Languages: English & Russian

Antonina is a Registered Clinical Counsellor and clinical supervisor with more than 20 years of experience supporting individuals and couples. Her work is rooted in a humanistic, relational, and integrative approach informed by attachment theory, trauma awareness, and cultural sensitivity. She supports clients navigating relationship difficulties, emotional overwhelm, life transitions, loss, and immigration-related stress. With warmth, presence, and a collaborative style, Antonina helps clients strengthen emotional resilience, understand relational patterns, and reconnect with their strengths. She offers a grounded, supportive space where healing and clarity can naturally unfold.

Registered Clinical Counsellor • Humanistic Relational Integrative • EMDR Individual & Coupl... Read More

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Located at: 604 Columbia Street, New Westminster
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